Privacy Policy
15-Nov-2024
Mega Rich Link Limited ("we," "our," or "us") values your privacy and is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, and share information when you use our mobile applications ("Customer App" and "Admin App") and portfolio web app (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Information You Provide to Us
● Account Information: When you sign up, we collect your name, phone number, email address, and password. ● Reservation and Queue Requests: When you make a reservation or request a queue ticket, we collect details such as the number of people, date, time, and any additional notes.
● In-App Orders: Information about the items you order through the app.
● Customer Support: Information you provide when contacting us for support or inquiries.
b. Information Collected Automatically
● Device Information: We may collect information about the device you use to access our Services, such as the device type, operating system, unique device identifiers, and app version.
● Usage Data: Information about your interactions with the app, such as the features you use and the time spent in the app.
c. Information Collected for Admin Users
● Staff Records: For admin users, we collect and store basic staff information (e.g., name, contact details) entered by the admin.
● Sales and Inventory Data: Records of purchase and sales added by admin users, including uploaded attachments.
2. How We Use Your Information We use the collected information to:
● Provide, maintain, and improve our Services.
● Process queue tickets, reservations, and in-app orders.
● Communicate with you, including updates about your reservations or orders.
● Manage promotions, coupons, and reward points.
● Analyze app usage to improve functionality and user experience.
● Comply with legal obligations and enforce our terms.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
● Service Providers: With third-party service providers who assist us in providing the Services (e.g., cloud storage providers).
● Legal Compliance: When required to comply with applicable laws or regulations, or in response to a valid legal request.
● Business Transfers: In connection with a merger, sale, or transfer of all or a portion of our business.
4. Data Storage and Security
We store your information securely on our servers and take reasonable precautions to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
● Access and Update: You can access and update your account information through the app.
● Delete Account: You can request to delete your account and associated data by contacting us at admin@mega-rich-link.com.
● Opt-Out: You can opt-out of promotional communications by following the instructions in those messages.
6. Third-Party Services
Our Services may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies for more information.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such information, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy in the app and on our website. Your continued use of the Services after the changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Mega Rich Link Limited
Email: cs@megarichlink.com
Phone: +852 9436 7436
Address:
G/F AND M/F CHUNG PAK MANSION
NOS. 17 AND 19 PAK HOI STREET
YAU MA TEI KL, Hong Kong